General Font FAQ
 

Can I use these fonts with embroidery or vinyl cutters?

We don’t guarantee that our fonts will work with every embroidery or vinyl cutting software or machines – Some users have success and some don’t.

Unfortunately we aren’t able to provide support for these uses simply because we aren’t knowledgeable about each manufacturer’s hardware or software. We would strongly suggest prior to purchasing, to check with the manufacturer of your machine and software for information on using OpenType or TrueType fonts within them.

Also, web forums are good places for gathering information on which specific font types will work for your software or machine, as well as strategies for getting OpenType or TrueType fonts to work properly.

 

How do I use my monogram font?

Monogram fonts may require special key combinations in order to work properly. Each monogram font has a PDF read me file that explains step-by-step how to create the desired monogram look. If you purchased a family of multiple monogram fonts, each one will have a separate PDF. If you have accidentally misplaced the PDF, log in to your account and re-download the font to access the PDF.

 

How do I install a font on multiple computers?

You can transfer the fonts in the same way you would transfer other types of files between computers. You may use a USB thumb drive, email the files between machines or transfer the files via a network (provided they aren’t stored there). You can also re-download the fonts by logging in to your account from each machine you intend to install them on and download them again.

Also, make sure you’re only installing the fonts on licensed users computers (identified at the time of purchase) which you can upgrade at anytime. Each individual user may have the fonts installed on up to two computers they use provided they’re the only user of those computers.

 

My computer crashed! Is there any way to get my fonts back without having to buy them again?

Of course! Simply log in to your account to access and re-download any previous order or individual font purchased.

If you purchased from our old site or haven’t yet logged in, here’s what to do the first time you want to access your account:

1. Go to the Sign In page, enter the email address you purchased with and choose “No, I do not have a password”

2. Click the “Sign Up!” button.

3. You will be taken to a sign up page. Enter your information, choose a password, and click “Create Account”.

4. You will now have access to all your previous purchases. If you do not see some of your previous purchases, or have purchased from multiple email addresses, please let us know and we would be happy to look up those orders and add them to your account.

 

Will these fonts work on my computer? What format are they?

Every single font that we offer at Font Bros is offered in a universal OpenType font format which works on every Macintosh OS X through the latest version AND on every version of Microsoft Windows since Windows 95 on up through the newest Windows OS. OpenType fonts also have the benefit of being cross-platform compatible, so the same file can be used on both Macintosh AND Windows computers.

By default, all fonts are offered in OpenType (Postscript) format and we also include TrueType fonts when provided by the foundry. Also, at any time you require the font in additional or legacy formats, we’ll be happy to provide this upon request, no problem!

 

I'm having trouble installing the fonts, what do you suggest?

We’re here to help! Click here to check out our complete guide to downloading and installing our fonts on your computer.

 

Are there any restrictions on using Font Bros fonts?

Thanks for asking! We’ve compiled a detailed section all about how our licensing works. If you have a question that starts with “Can I use the font to . . .” then read about what is permitted in our font licensing and use area here. Also, if you’d prefer, you may also review our license agreement in its entirety by clicking here.

 

Can I use the free fonts in a commercial manner?

With every free font that you download from our site, it includes a PDF file from the author which explains what uses are and aren’t permitted. Please refer to this file or contact the author directly if you have any questions.

 

I want to buy a font for more users than the site will allow, now what?

While our shopping cart can easily and automatically calculate pricing for on the total number of end users each font is being purchased for, sometimes it makes more sense to discuss your licensing needs and make sure you’re getting all the discounts such a large order can qualify for.

The shopping cart will submit an automatic price quote estimate to us anytime such a large number of end users is being licensed for and we’ll do our best to get right back to you with a quote as fast as possible! If you’d rather, feel free to send us an online support request and let us know more about your licensing needs and we’ll be happy to estimate your licensing directly.

 

Do you offer Web Fonts for sale?

Font Bros is currently in development and final testing on our new web font solution for all customers who wish to use web fonts (using @font-face via CSS) to embed on their websites which we intend to launch in a few months. If your need is urgent and can’t wait that long, we understand and will be happy to assist you with purchasing the appropriate license. Send us an online support request and we’ll be happy to get your web fonts ASAP!

Otherwise note, there is no additional cost if a user wishes to create images for their website using any fonts purchased from Font Bros.

 

I need the font I just purchased in another format, can I convert it myself?

By default, our user license forbids users from converting or modifying any font purchased from Font Bros for any reason. But, we’ll be happy to help you get the font in the format you need, usually free of charge unless a license upgrade is required. Send us an online support request and we’ll get you the font in the correct format you need right away!